Delivering on Promised Success
We’ve never done Sales or Customer Success before at scale.
How do I condense the time to value for customer engagements and use retention as a growth driver?
How do I use our customer success to narrow our ideal customer profile?
Focusing on the Right Growth Drivers
We’ve got customers. Everything looks pretty good. It seems like we have product market fit.
What needs to be in place before I start to hire additional management or key personnel?
How do we focus on our best customers and distill the messaging to our sales and product teams?
Hiring the Right People
Hiring Sales and Customer Success personnel is a huge challenge.
How can I be smart about helping our team to identify the best startup hires?
Is there any data that can help me to predict the success of employees?
Managing and Coaching for Growth
Overhead walks on two legs. It’s not just financial. It’s time, energy, and feeeeelings!
How can I manage the complexity of staff needs while achieving measurable results in the business?
Is there a cost effective way for me to exploit how larger companies are tackling these challenges?
Scaling through Your Best Customers
We want to grow by 2-4X this year.
How do I recognize the real inflection points in our business and explore uncharted paths for our company?
Is it the right time to examine our current customers more closely and reallocate our resources?